Reporting to the Board Account Director you will be responsible for leading the communications and marketing strategies (from concept development to market implementation) for a wide and varied client base including corporates, SMEs and government organisations.

Managing 2 Marketing Executives you will consult on the da-to-day online marketing presence of these clients and advising on digital strategy.

Key Responsibilities:


  • Create and implement digital communications strategies for clients
  • Manage email, social media, PPC/adwords and outreach campaigns
  • Design analysis and report frameworks for communications strategies for new and existing clients
  • Lead internal knowledge-sharing and quality control around digital communications


  • Oversee the design, planning and implementation of direct mail campaigns, working closely with design
  • Work with the team to produce inspiring and compelling marketing materials
  • Media planning and buying – print and online, direct mail
  • Marketing quality control

Account management

  • Drive clients’ overall digital communications strategy with understanding of their business
  • Produce business development proposals to my client’s standards and formats, working alongside the Business Development team and the Director
  • Maximising opportunities for business development with existing clients – cross-selling the client’s capabilities

Project management

  • Lead delivery of digital communications and marketing projects to schedule, budget and quality standard
  • Appoint and manage freelance staff and suppliers
  • Involve and brief staff across the company where appropriate e.g. Projects team for implementation
  • Input to and support projects led by other teams e.g. Digital concept and usability issues

Team management

  • Recruit, train and develop team members and identify career development paths
  • Line manage and motivate team to meet business demands across marketing channels
  • Daily contact with team of Digital Comms Executive/Manager and Board Account Director
  • Daily contact with clients (email and phone)
  • Regular face to face contact with clients
  • Regular contact with suppliers

Internal and external relationships

  • Daily contact with team of Digital Comms Executive/Manager and Board Account Director
  • Daily contact with clients (email and phone)
  • Regular face to face contact with clients
  • Regular contact with suppliers
  • Frequent contact with Projects Director, Head of Digital, Account Directors and Senior Account Managers
  • Frequent contact with Research Managers, Digital Developers, Designers
  • Occasional / ad hoc contact with freelance staff

Performance standards

  • Projects are delivered within budget and to agreed time frames. Problems are resolved independently or where necessary, raised with Board Account Director as appropriate
  • Resources are allocated to projects in cost-effective manner
  • Budgeting and billing are accurate and timely, with a clear understanding of the company’s profitability
  • Own written work (proposals, reports, marketing material) is accurate, appropriate and requires little or no editing
  • Proposals for new and existing clients are produced to acceptable standard and to deadline, with a measurable success rate
  • Makes an identifiable contribution to the team’s income stream
  • Staff are appraised annually and training/development plans agreed and implemented
  • Knowledge of and interest in education is demonstrated to clients and colleagues – incl. at least 1 school visit per year
  • Meetings and presentations are well planned and executed
  • Clients’ ad hoc feedback and input into 360 degree reviews is positive

This is an exciting opportunity to join a growing, successful Communications & Marketing Agency taking ownership of exciting projects ranging in budgets size (up to £400k). You will lead parts of communications and marketing functions and provide the planning and support lead for marketing across client business, including business development.

In return, my client offers an attractive salary package and exciting long term career opportunities.